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Frequently Asked Questions
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What treatments are you offering?I do offer in all locations Holistic Swedish Massage, Deep Tissue & Myofascial Release, Sports & Remedial Massage, Combination Soft Tissue Therapy. Also Manipulation (manual therapy), Dry Needling (in Nine Elms & Oval location only) as additional to my Sports Massage Treatments. Fore more details please visit my Home Page and click on the Soft Tissue Therapies.
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What are your prices?My prices depend on the duration of your treatment. So, the price for the 60 mins is £65, for the 90 mins is £85, and for the 120 mins is £105. Now for the Chair massage the 20 mins is £20, and the 30 mins is £30. All the above prices are the same for any location (Nine Elms, Oval, Holborn and for any Private Visit). For more details, please visit my Home Page and click on the Soft Tissue Therapies, or/and the Book Online Page.
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What is One Site Chair Massage?On site chair massage, it can be carried out in almost any setting, from offices to the gym or even outdoors at all types of events. It is ideal as it is administered over clothing and is very effective for people with back and shoulder issues. Just relax and enjoy your treatment at your break in your office or any event. Fore more details please visit my On Site Chair Massage page.
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What’s the difference between Holistic and Deep Tissue Massage?Holistic is a more gentle superficial light and firm pressure massage, suitable for those who want to relax after a period of work or tension, and stress. Deep tissue now is a mix of deep and superficial techniques with firm pressure. The lighter strokes effect to relax, warm and prepare the tissues before the deeper techniques are applied. Suitable for those with lots of tightness, stiffness, spasms and restrictions in the muscle tissue. Deep strokes can stretch the tissues that increase flexibility in the muscles due to muscular relaxation, and it also helps to free adhesions, break down scar tissue and decrease inflammation. Fore more details please visit my Holistic Swedish Massage & Deep Tissue & Myofascial Release pages.
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What is the difference between Deep Tissue and Sports Massage?Deep tissue is a mix of deep and superficial techniques with firm pressure. The lighter strokes effect to relax, warm and prepare the tissues before the deeper techniques are applied. Suitable for those with lots of tightness, stiffness, spasms and restrictions in the muscle tissue. Deep strokes can stretch the tissues that increase flexibility in the muscles due to muscular relaxation, and it also helps to free adhesions, break down scar tissue and decrease inflammation. Sports massage now is treatment modalities that manipulates, manages, and rehabilitates the soft tissues of the body including muscles, tendons and ligaments. Sports therapy it is appropriate not just to sports people, but to anyone wishing to guard against or recover from a soft tissue injury. We use deep tissue massage technique, but also other remedial techniques such as Soft Tissue Release (STR), Muscle Energy Techniques (METs), Neuromuscular techniques, Connective Tissue Massage, Positional Release. Also as additional in my Sports Massage treatments, I also use Manipulation Therapy, Dry Needling and Kinesiology Taping (soft tissue) techniques if needed. Fore more details please visit my Deep Tissue & Myofascial Release & Sports & Remedial Massage pages.
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What is Combination Soft Tissue Therapy?Combination Soft Tissue therapy is a general long treatment which comprises, assessment, mix of deep, superficial, remedial techniques and strokes with firm pressure, with also trigger point therapy, spinal manipulation and stretching exercises. All relevant techniques adjust and perform according to the client’s needs and response. Fore more details please visit my Combination Soft Tissue Therapy page.
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What is Spinal & Peripheral Manipulation?Manipulation is a manual therapy technique comprising a continuum of skilled passive movements to joints and/or related soft tissues that are applied at varying speeds and amplitudes, including a small amplitude/high velocity therapeutic movement. Joint mobilisations or articulations are a type of passive movement of a skeletal joint. It is usually aimed at a 'target' joint with the aim of achieving a therapeutic effect. Mobilisations are commonly used, hands on technique that aim to address joint stiffness and pain. It helps to increase the range of motion and to reduce the muscular tone surrounding the affected joint. Manipulation therapy, not offering in my services as a main individual therapy but as additional to Sports Massage if needed.
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What is Medical Acupuncture (Dry Needling)?Medical Acupuncture (Dry Needling) involves inserting fine needles for a therapeutic effect of muscular pain relief. Overall, it is an adaptation of the Chinese method just using modern up-to-date knowledge of anatomy and physiology. Medical Acupuncturists no longer conform to the notion of Ying and Yang. However, we do aim to create homeostasis within the body. Dry Needling, not offering in my services as a main individual therapy but as additional to Sports Massage. Combine Sports & Remedial Massage with Dry Needling for a therapeutic effect of muscular pain relief.
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What is Kinesiology Taping?KT has grown in popularity and is now a vital tool in rehabilitation and management of musculoskeletal injuries and conditions. So the basic mechanisms of KT are; stimulation of proprioceptors/mechanoreceptors, lifting skin to create an area of low pressure and gentle reposition of tissues (mulligan/myofascial release theories). Kinesiology Taping, not offering in my services as a main individual therapy but as additional to Sports Massage if needed.
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Where are you based?I am based in three locations (clinic rooms), in Nine Elms at Southbank Club, in the Oval at 15 Prima Road Therapy Room, and in Holborn at London Natural Health Centre. I also do Private Visits in locations that are convenient for me to travel. For all the locations please request your appointment online. Otherwise message me including for Private Visits to book your appointment.
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Which areas do you travel to for private visits?I do Private Visits in locations that are convenient for me to travel from Kennington. Basically in South London such as Kennighton, Oval, Camberwell, Stockwell, Clapham, Vauxhall, Elephant & Castle, Lambeth North, Borough, Southwark, Waterloo, London Bridge, and more central such as Covent Garden, Soho and Holborn. Also very important is that I need some space in your place, to set up the portable massage table (dimensions L220cm x W90cm), and maybe a spare towel. Fore more details please check my Home Page on Locations.
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How to book a session with you at the Nine Elms & Oval clinic?For the locations Nine Elms, Holborn, and Oval you can place your booking request online, and I will confirm to you after checking the room availability. Otherwise you can message me via SMS or WhatsApp on 07885212102 to book your session on any location including for Private Home visits. For other enquiries please email me on evan@healbody.co.uk
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How to book a session with you at the Holborn clinic?For the locations Nine Elms, Holborn, and Oval you can place your booking request online, and I will confirm to you after checking the room availability. Otherwise you can message me via SMS or WhatsApp on 07885212102 to book your session on any location including for Private Home visits. For other enquiries please email me on evan@healbody.co.uk
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How to book a session with you for a private visit?Unfortunately online booking is not available for Private Visits. Please message me via SMS or WhatsApp to book your session on 07885212103 or email me on evan@healbody.co.uk to process your booking.
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How to book a session with you for the On Site Chair massage event?For On Site Chair Massage Events enquiries please email me on evan@healbody.co.uk.
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How can I pay?You can pay online or in person by card or cash, with no extra charges for card payments. For the online card payments, I use Stripe, and for in person card or cash payments iZettle. On my online booking system I have removed the online card option payment, to avoid refunds in case of cancellations, so you can still pay by card in person. Other types of payment are invoice online payment, or bank transfer.
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How can I use the new client offer discount or any other discounts or vouchers?You can use it online by applying your discount code at the checkout on the online booking system or shop page. Also in person, I always apply to my clients any discount or offer after them treatment before they pay. The £10 off is valid in both clinic locations in Oval and Holborn. The £20 off is valid only for the private visits in your location (home, hotel etc), and with a minimum 60 min booking for both offers.
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How can I cancel or reschedule my appointment?You can do it simply online from your member area, or wix app. Otherwise please message me on 07885212103 or email me on evan@healbody.co.uk to process your request. Please read the full Heal Body Cancellation Policy here.
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There is any cancellation fee?The answer is yes. When you place any booking, you are officially aware and accept the Cancellation Policy. Please read the full Heal Body Cancellation Policy here.
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What are the Blocks of Sessions?Heal Body blocks gives you the option of buying a set number of sessions at once, at a discounted rate. For example if you buy a block of 3 sessions you get a 15% discount, a block of 5 sessions 20% discount, and from a block of 6 sessions 25% discount. All plans valid for one year, and you can purchase a new one when you wish. To access and purchase a paid plan, you have to sign up on a free member account.
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How can I pay for the Blocks of Sessions ?You can pay online at the checkout using any type of card, or you can purchase your blocks in person and pay by cash or card, after your treatment.
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How can I book a session from my block?To book your session from your blocks you can easily from any device desktop or mobile, by login into your member account and book from my online booking page, or contact me and I will book for you! But as you already know online bookings are available only for the Oval clinic and On Site service.
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Can I use the new client offer on the blocks?The answer is no. All discounts/offers and vouchers can not be used in conjunction with any other offer or promotion. Also the vouchers and new client offers can be used only one time per client.
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What is the Member Area?The members area is a tool that enables you to have your own account in my site, and allows you to view your purchases, manage and check your session bookings. Using the My Bookings page in your member account. Learn More About Using the My Shop page in your member account. Learn More About
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What is the Heal Body Free Membership Plan?This is a free plan that all my clients can sign up for, and gives you unlimited access to selected services and benefits such as: Manage and check your bookings Access on your purchases Access to online blocks & plans Access on online files and blog (future) Access to seasonal offers & vouchers
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What about the Wix App?Join Heal Body on Wix App. Download the Wix App to stay updated from your phone by login in your member area from the app. Clients can use the app to: Instantly schedule appointments and classes online Pay for your services Quickly cancel or reschedule Manage their bookings and view their history Stay updated with the latest news Get in touch with direct message
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Can I share my block of sessions?Blocks of sessions can not be shared, except some exceptions if your partner is.
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How can I cancel my membership plan or account?Membership plans can be canceled at any time, from your members area, or please email me on evan@healbody.co.uk to process your request.
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Can I get a refund from my membership plan or blocks?The answer is no. All plans can not be shared or refunded, including the benefits.
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